Privacy Policy

MBY Consultants Ltd Privacy Policy

Last updated: June 2026

MBY Consultants Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect personal data when you visit our website, contact us, download resources, register for events, complete an assessment, enquire about services or engage with MBY.

MBY Consultants Ltd is the data controller for personal data processed through this website unless otherwise stated.

Personal data we may collect

We may collect and process personal data including:

Name
Job title
Organisation
Email address
Telephone number
Information submitted through contact forms
Event registration details
Assessment or diagnostic enquiry responses
Resource download details
Marketing preferences
Website usage information
Correspondence with MBY

Please do not submit confidential contract documents, commercially sensitive information, personal data relating to others, security-sensitive material or legally privileged information through website forms.

How we collect personal data

We may collect personal data when you:

Visit our website
Complete a contact form
Download a resource
Register for an event, course or masterclass
Complete an assessment or diagnostic enquiry
Subscribe to updates
Contact MBY by email, phone, LinkedIn or another channel
Engage with MBY in relation to services, events or partnerships

How we use personal data

We use personal data to:

Respond to enquiries
Provide information about MBY services
Administer events, courses, masterclasses and resources
Manage diagnostic conversations or assessment enquiries
Send updates, insights, resources and event information where appropriate
Maintain business records
Improve website content and user experience
Comply with legal, regulatory, accounting and administrative obligations
Protect MBY’s legitimate business interests

Lawful basis for processing

We process personal data where one or more lawful bases applies, including:

Consent, where you have opted in to receive updates or marketing communications.

Contract or pre-contract steps, where you ask us to provide information, discuss services or enter into an engagement.

Legitimate interests, where we need to respond to business enquiries, manage professional relationships, improve our services or protect MBY’s business interests.

Legal obligation, where we need to keep records or comply with legal, tax, accounting or regulatory requirements.

Marketing communications

We will only send marketing communications where we have a lawful basis to do so.

Where consent is required, we will ask you to opt in. You can unsubscribe or withdraw consent at any time by using the unsubscribe link in our emails or contacting MBY.

We do not sell personal data to third parties.

Events, masterclasses and courses

If you register either directly through our website or through a third party for an MBY event, course or masterclass, we may use your details to administer the event, send joining instructions, provide related materials and follow up afterwards.

Where photography, video recording or screenshots may be taken, this will be explained in the relevant event information where appropriate.

Assessments and diagnostic enquiries

If you complete an assessment or diagnostic enquiry, we use the information provided to understand your enquiry and determine whether a diagnostic conversation or other MBY support may be appropriate.

Assessment outputs are indicative only and are not a substitute for a formal diagnostic, legal advice, audit, tax advice or regulated professional advice.

Sharing personal data

We may share personal data with trusted service providers who support our business operations, such as website hosting providers, email providers, CRM tools, event platforms, professional advisers, IT providers or administrative support providers.

We only share personal data where necessary and appropriate.

We may also disclose personal data where required by law or to protect MBY’s legal rights.

International transfers

Some service providers may process data outside the UK. Where this occurs, we will take reasonable steps to ensure appropriate safeguards are in place.

How long we keep personal data

We keep personal data only for as long as necessary for the purpose for which it was collected, including business, legal, accounting and reporting requirements.

Marketing data will be kept until you unsubscribe or ask us to remove it, unless there is another lawful reason to retain it.

Enquiry and business relationship records may be retained for a reasonable period to manage professional relationships, legal obligations and business records.

Security

We take reasonable steps to protect personal data from unauthorised access, loss, misuse or disclosure.

However, no website or electronic communication system is completely secure. Please do not send confidential, privileged, commercially sensitive or security-sensitive material through website forms.

Your rights

Depending on the circumstances, you may have rights to:

Access your personal data
Correct inaccurate personal data
Request deletion of your personal data
Restrict processing
Object to processing
Withdraw consent
Request data portability where applicable
Complain to the Information Commissioner’s Office

To exercise your rights, contact MBY at info@mby-consultants.co.uk quoting this Privacy Policy.

Complaints

If you are unhappy with how MBY handles your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this website.